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We replaced our sales team with 20 AI agents—here's what happened next | Jason Lemkin (SaaStr)

Lenny's Podcast · Jan 1, 2026 · 1:42:11

Thumbnail: We replaced our sales team with 20 AI agents—here's what happened next | Jason Lemkin (SaaStr)

After his last salesperson quit, SaaStr's founder moved GTM to 20 AI agents managed by 1.2 humans, doing work previously done by 10 SDRs and AEs. Covers which agents work, why not to build your own, and how to make AI emails good.

Watch on YouTube from 10:11 ↗

Format
YouTube
Creator / show
Lenny's Podcast
Useful part starts
10:11
Tools mentioned
None named in the source

Summary notes

Notes from show description and chapters. Full transcript published by the show: read it there.

  • 10:11 How SaaStr's AI agents work and how they perform.
  • 28:40 Why you shouldn't build your own AI tools.
  • 30:10 Specific agents and their applications.
  • 36:40 Challenges and learnings in AI deployment.
  • 42:11 Making AI-generated emails good, not just acceptable.
  • 47:31 When humans still beat AI in sales.
  • 53:50 The role of human oversight in AI operations.
  • 1:25:25 The 'incognito mode test' for finding AI opportunities.

Notes are our paraphrase of the source's show description and chapters, not a transcript. Spot an error? Tell us.

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